Our Team: Outpatient Staff

Elisabeth is a student at VCU, majoring in Health Sciences and minoring in Psychology. She is completing her final degree requirements at Dominion Care, where she interns with Outpatient Services. Elisabeth is passionate about health education, community, and advocates for the importance of the eight dimensions of wellness. In her free time, when she's not busy with school or work, she enjoys trying new recipes, exploring the outdoors, or spending time with loved ones. Fluent in Spanish, Elisabeth is always happy to help in her first language. She is excited about her time at Dominion Care, as it will allow her to expand her knowledge and ability to help others.

As a Community Liaison, Sean serves as a bridge between individuals, families, and the resources they need to thrive. He is passionate about creating safe spaces for open dialogue, where people feel heard, valued, and supported. His work is driven by the belief that mental health is a vital component of overall well-being, and he strives to empower individuals to take proactive steps toward healing and growth. A graduate of Appalachian State University with a Bachelor of Science in Sustainable Development, Sean brings a holistic perspective to his work, emphasizing the connectedness of individual and community well-being. By drawing on his education in sustainable development, he takes a systems-based approach to mental health, recognizing that wellness is influenced by a variety of social, environmental, and personal factors. Sean is dedicated to fostering partnerships with local organizations and initiatives to create sustainable, community-centered solutions. Sean is committed to building stronger, healthier communities through collaboration and compassion.
Outside of work Sean enjoys spending time with his friends and family, staying active by running and exercising, and exploring new places and trying new restaurants.

Nympha is a psychiatric provider with Dominion Care. Her educational background includes a Masters's Degree in Nursing from the Medical College of VA for Pediatric Primary Care Nurse Practitioners. She got her certification as a Pediatric Mental health specialist and later got her Post-Masters as a Psychiatric Mental Health NP license from the Maryville University of Saint Louis. Nympha spent the bulk of her career as a Pediatric Nurse Practitioner before returning to school to pursue her degree in psychiatry across the lifespan. Nympha has experience in providing care to patients with ADHD, Anxiety, Depression, and various adjustment and mood disorders. Nympha enjoys working collaboratively with her patients to use the biopsychosocial approach in integrating medical interventions and therapies that will enhance the overall quality of life.

I am a Licensed Professional Counselor with a Master of Science in Community Counseling from Austin Peay State University and an undergraduate degree in Social Work from Tennessee State University. Since licensure in 2021, I have been dedicated to helping individuals navigate a range of challenges, including trauma, substance use, anxiety, depression, addictive behaviors, ADHD, and relationship issues. My approach is rooted in empowering clients to move from surviving to truly thriving in their lives.
I specialize in providing collaborative, client-centered care, believing that the most successful therapeutic outcomes come when clients are active participants in their healing journey. My ideal clients are those who are ready to engage in the recovery process, motivated by internal drive, and seeking a trusted partner in overcoming their challenges. I am committed to helping individuals develop the tools and insights they need to lead healthier, more fulfilling lives.

Claudia Flores earned her Master's Degree in Social Work from the University of Southern California in 2016. She has experience working with clients who are struggling with symptoms of depression, anxiety, ADHD, grief/loss, trauma, neglect, and foster care. Claudia, draws from a variety of therapy models to help her clients meet their therapeutic goals, including CBT, DBT, Family Systems Theory, Strengths Based Solution Focused, Narrative Therapy, Mindfulness, and Motivational Interviewing. She believes that the journey is yours, but you don’t have to travel alone in the therapeutic process. In her spare time, Claudia, enjoys crafting, reading, and traveling.

I am a resident of counseling in Virginia. I obtained my Bachelor’s Degree from the University of South Carolina and my Master’s Degree in Clinical and Mental Health Counseling from Liberty University. I recently moved from North Carolina where I am dually licensed as a Clinical Mental Health Counselor and Licensed Clinical Addiction Specialist. I have been working in the field for nearly ten years and come from a background working with dual-diagnoses using a family systems treatment model. Some of my specialities include: substance misuse, anxiety, depression, and trauma disorders. I strive to provide a safe, supportive space where clients can explore their thoughts and emotions without judgment. I use a person-centered approach to help uncover underlying beliefs, process trauma, and develop coping strategies to create lasting change. Whatever you may be facing, you don’t have to do it alone. I’m here to support you in discovering your strength and building the life you deserve!

My name is Jame’E Hairston, LCSW and I graduated with a Master’s Degree in Social Work from Walden University. I have been in the helping field for 6+ years and have served in many ways including; mental health therapy. Throughout this journey, I have worked with adolescents, adults, and families. I have worked in the community, recovery and substance abuse programs, and higher education. I enjoy spending time with family and friends, my dog Oreo, and practicing yoga!

Margaret holds a Bachelor of Science from Towson University and a Master of Social Work from the University of South Carolina. She has experience supporting clients navigating anxiety, depression, adjustment challenges, and grief. Believing that every individual’s story is unique, Margaret helps clients explore their experiences to better understand their motivations and behaviors. Her client-centered approach focuses on setting meaningful goals, recognizing personal strengths, and building resilience for healing. Outside of work, Margaret enjoys spending time with family and friends, traveling, reading, and being outdoors.

I am a MSCP, LPC-R who is a compassionate and experienced Therapist dedicated to supporting individuals on their journey toward mental wellness. I have over 15 years of experience in the field, specializing in working with adolescents and young adults experiencing anxiety, depression, trauma and stress management.
I utilize a compassionate and person-centered approach, tailoring therapy to meet each client’s unique needs. I am passionate about creating a safe and nonjudgmental space where clients feel empowered to explore their thoughts, emotions, and behaviors.
Holding a Masters of Science in Counseling Psychology from the University of Honolulu, I have worked in diverse settings, including private practice, community mental health, residential, and schools. I am committed to ongoing professional development to stay current with evidence-based practices to provide the highest quality care.
When I’m not working with clients, I enjoy quality time with family and friends, especially when it involves Hula dancing for crowds! Your mental health is an essential part of overall well-being, therefore I am passionate about you cultivate balance, resilience, and empowerment!

My name is Katy Proffitt, LCSW and I graduated with a Master’s Degree in Social Work from Virginia Commonwealth University. I have been in the mental health field for 10+ years. Throughout this time, I have worked with adolescents, adults, and families. I have worked in the community and hospital settings, but my passion has always been in recovery and helping individuals with addiction and substance use issues. I recently fulfilled my dream when I joined the team at Dominion Care as Program Coordinator for Sequoia Substance Use IOP three months ago. I hope to help individuals in recovery find their dreams and regain stability in life. In my spare time I love to spend time with my dog, River and laugh with my friends and family.

Nyhisha is the Office Manager with Dominion Outpatient Services. With a bachelor's degree in business administration and management and nearly two decades of hands-on experience in the medical field, Nyhisha has developed a unique blend of skills that bridge healthcare and business operations. For the past 19 years, she has excelled as a Medical Assistant, providing compassionate patient care while also streamlining office processes to enhance efficiency in fast-paced environments.
Throughout her career, Nyhisha has demonstrated a strong commitment to patient service, utilizing her background in business to implement effective communication strategies and improve team dynamics. This combination of healthcare knowledge and administrative expertise has enabled her to contribute significantly to both patient satisfaction and operational effectiveness in medical settings.
Passionate about continuous learning and professional growth, Nyhisha remains actively engaged in the healthcare community, keeping abreast of the latest industry trends and advancements. Outside of work, she enjoys spending time with her children, crafting, baking and traveling the world.
Nyhisha is dedicated to making a positive impact in the lives of patients and is excited to continue her journey in healthcare.

Anthony is a psychiatric provider with Dominion Care. His educational background includes an undergraduate degree in Health Sciences as well as a Bachelor of Science in Nursing, which he conferred at the reputable James Madison University. In addition, Anthony has earned a Master of Science in Nursing with a concentration in Psychiatric Mental Health from the University of Virginia. Anthony’s hands-on experience working in the mental health field includes time in inpatient, outpatient, and community settings. He worked many years with MedStar Georgetown University Hospital as well as with Richmond’s very own VCU Health managing and caring for individuals with complex physical and mental illnesses. Anthony established himself as a licensed Psychiatric Mental Health Nurse Practitioner as the acting clinical supervisor for Virginia Supportive Housing’s Intensive Community Treatment team, servicing Richmond’s most vulnerable population battling severe mental illness, chronic homelessness, recidivism, and many times co-occurring substance abuse disorders. Anthony comes with years of experience as an active health care professional working with severe mental illnesses to include Mood Disorders, Thought Disorders, Psychotic Disorders, Anxiety Disorders, Substance Use Disorders, and various Personality Disorders.

Nick is a Board Certified Psychiatric Mental Health Nurse Practitioner who graduated with his Master of Science in Nursing from Virginia Commonwealth University in 2022. He is a clinician who offers psychiatric medication management and supportive counseling. Before beginning his career as a Nurse Practitioner, Nick worked for 8+ years in inpatient Adult Medical and Acute Psychiatry at VCU. His profession as a psychiatric nurse has taught him to see people as they are, and to avoid labeling individuals based on their mental illness. Nick strives to provide a nonjudgmental, safe environment for all.

In his practice, Nick works to validate emotions and reduce mental health stigma. He takes a holistic approach to mental health by educating his patients on lifestyle modifications, alternative therapies, and medication management.

Nick specializes in treating adults (18 and older) who are suffering from general psychiatric illnesses, the following disorders include Anxiety, Obsessive-Compulsive, Post-Traumatic Stress, Bipolar, Depression, Personality, Substance Abuse, and Psychosis.

My name is Lauren Sowers, and I have the privilege of serving as the Outpatient Director at Dominion Care. Supporting others on their mental health journey has always been a passion of mine, and I am honored to be part of a team dedicated to making a meaningful impact. I began my journey at Dominion Care in 2012 as a TDT Qualified Mental Health Professional (QMHP). Over the years, my passion for mental health care expanded into the operational side of healthcare, leading me to take on various leadership roles focused on program development and organizational growth. I find great fulfillment in streamlining processes and enhancing service delivery to ensure that our programs provide the highest level of care. Outside of work, I love spending quality time with my family and our dog, Charlie. We’re always seeking out new outdoor adventures—whether it’s hiking, paddleboarding, running, or playing sports, we embrace any opportunity to be active together!

At Dominion Care, my commitment is to create a supportive and welcoming environment where every patient feels valued and empowered in their journey to wellness. I look forward to being part of your path to healing.

Caroline received her Bachelor of Science in Sociology with minors in Family Studies and Women, Gender, and Sexuality Studies from James Madison University, and went on to get her Master of Social Work from Virginia Commonwealth University. She has experience working with children, youth, adults, and families within the residential inpatient, community, and school settings. Caroline understands that you are the expert in your own life and her primary goal as a therapist is to empower you to find and achieve your personal definition of peace and fulfillment. Caroline utilizes concepts from CBT, feminist theory, play therapy, narrative theory, family systems theory, creative art therapy, and empowerment theory.

Tracy Wickham is a Licensed Clinical Social Worker at Dominion Care Outpatient. She received her Bachelor of Social Work degree from James Madison University, and her Master of Social Work degree from Virginia Commonwealth University. Tracy has worked with diverse client populations throughout the years. She now works primarily with older adolescents and adults. She also has experience working with trauma and veteran’s issues. Tracy utilizes a variety of therapeutic approaches such as Psychoanalytic Therapy, Cognitive Behavioral Therapy, and Person Centered Therapy as well as others based on the needs of the individual. She believes that people have inherent strengths and resources that can be accessed to empower the individual for positive change.

Pamela is an Administrative Assistant for the Outpatient Department. She worked with Wavier Services for 7 years as a DSP prior to coming to Outpatient. In her free time, Pamela enjoys spending time with her family, the outdoors, park trails, nature and reading. Pam has a heart for helping people and watching them grow to be the best version of themselves!